Know when to come
Patients see their place in the queue and roughly how long they’ll wait, so they don’t arrive hours early.
Front desk
Your whole OPD on one calm screen
Every doctor’s appointments, walk-ins and patients to call back, all in one place. Patients can see roughly how long they’ll wait, right on their phone.
Or hear it now: call our demo line on 080 6553 5931.
For your reception team
Everything they need at a glance
- Every doctor’s day: who is booked, who has arrived and who is with the doctor.
- Walk-ins in seconds, and moving or cancelling with one click.
- A call-back list of patients who need a person, with urgent ones on top.
- What was said on every call, so nobody has to guess.
- Check-in by QR: patients scan the poster at the counter to say they’ve arrived.
- A waitlist for days that are full, and the medicine orders patients send to your pharmacy.
- A report of calls and bookings by day, and team chat with alerts for the whole desk.
Easier for patients too
No app to download and no login. Just a simple link.
Book by scanning a poster
A QR poster in your hospital lets patients book their own appointment in about a minute.
Updates on WhatsApp
For patients who say yes: their booking, a reminder the evening before, and a message if the doctor is running late.
When plans change
Doctor running late? One click tells everyone.
Reception marks the delay once. Every patient’s expected time is updated, and those who chose WhatsApp updates are told. If a doctor is on leave, booked patients get new times.
Questions we often hear
Something else on your mind? Write to us and a person will reply.
Do patients need to download an app?
No. Patients book by phone, at the counter or by scanning a QR poster, and get a simple link to their appointment. Nothing to install.
How is the waiting time worked out?
From the bookings and each doctor’s actual pace on the day. It gets more accurate as your team marks patients as arrived.
Does it replace our hospital software?
No. DrMate works alongside the software you already use. Nothing needs to be replaced.
See your OPD on one screen.
We’ll set up the front desk with your own doctors and timings for the demo.