How it starts
Up and running in 1 week
Your patients keep calling the number they already know. We set everything up with your team, you try it out, and then DrMate starts answering.
Or hear it now: call our demo line on 080 6553 5931.
Four simple steps
See a demo
Hear DrMate book an appointment, answer a question and handle an urgent call in Hindi.
We set it up
Your doctors, OPD timings, fees and common answers. Your medical director approves what it says in an emergency.
Your team tries it
Reception calls a test number and tries to catch it out, before any patient calls.
It starts answering
First the calls your team misses and the ones after hours. Then every call, when you’re ready.
What we need from you
A little time, no new equipment
DrMate runs in a web browser on the computers you already have. Your phone line only needs call forwarding.
- Your doctors’ names, departments and OPD timings
- Consultation fees and booking rules
- Answers to the questions patients often ask
- A greeting, a name and a voice for your receptionist
- An hour or two of your reception team’s time to test it
Questions we often hear
Something else on your mind? Write to us and a person will reply.
How long does it take to start?
Usually 1 week, from the first meeting to DrMate answering your calls.
Do we need new computers or phones?
No. DrMate runs in a web browser on the computers you already have, and your phone line only needs call forwarding.
What do you need from us?
Your doctors’ names and OPD timings, fees, the answers to common questions, and a little time from your reception team to test it.
See DrMate with your own OPD.
We’ll set up a demo with your doctors and timings, so you can hear it answer a patient’s call in Hindi.